STOPOVER PRIVACY

Your trip.
Your information.

This policy explains data handling in the Stopover app, on this support website, and when you contact support.

Effective and last updated: September 20, 2026

Information used by the app

Stopover has no independent user account. It does not ask for your name, email address or passport number to use its travel tools, and it does not read your device’s GPS location.

The app saves trip information you enter: nationality, entry port and time, onward-ticket confirmation, arrival and active-trip status, and itinerary cities and dates. These records also contain identifiers, creation and update times, and the policy content version used for the calculation. This information supports eligibility checks, itinerary planning, departure estimates and reminders.

Language and currency preferences are saved on your device. Downloaded exchange rates are cached so previously fetched rates can remain available offline. Current tax-refund calculations do not save new purchase amounts to the trip; values saved by an earlier version, if any, may remain in existing trip records.

The app contains no advertising or third-party analytics SDKs and does not send usage analytics or crash reports to a developer-operated server. It does not sell trip information or use it for advertising tracking.

iCloud and other online services

Private iCloud sync

Trips are stored locally and can sync through Apple’s CloudKit private database when iCloud is available. Sync uses the Apple Account configured on your device; Stopover does not receive your Apple Account password. The developer does not have access to the contents of your private CloudKit database through the developer console. Apple provides the iCloud service under its own privacy policy.

Exchange rates

The app requests reference rates from Frankfurter. Requests contain a fixed base currency and a list of supported currencies. They do not include your entered amount, selected currency, nationality or trip details. Network services necessarily process connection information to return a response.

According to Frankfurter’s published FAQ, its API does not retain identifying user information, IP-address logs or individual request-URL logs. Frankfurter says its Cloudflare-backed public service provides aggregate traffic statistics. This description is based on the provider’s public statement, checked on September 20, 2026.

City lookup

The current app may send the name of your selected entry city to Apple’s geocoding service and use the resulting city coordinates in a weather-service request. This is a lookup of the city you selected, not your device’s precise location. These requests may occur even when weather information is unavailable and no weather card is shown. Apple handles these services under its privacy policy.

Widgets, reminders and links

A local trip snapshot is shared with the Stopover widget extension on the same device to display the departure countdown. iOS handles scheduled local notifications and Live Activities. These features do not send your trip to a separate Stopover push server.

Policy and travel content are bundled with the current app; automatic remote content updates are not enabled. If you open an external link, the destination website receives the usual browser request and handles data under its own policy.

Storage, controls and deletion

Trip records remain in local storage and, if synced, in your private iCloud storage until removed. “End this trip” stops the countdown and reminders; it does not delete the saved record. The current app does not provide a control to delete all saved trip history.

You can change app preferences, remove individual itinerary stops and manage notification permissions in the app or iOS settings. iCloud use is controlled through your system Apple Account and iCloud settings; changing sync settings does not necessarily delete already stored data.

Deleting the app removes its local app data, but offloading the app preserves local documents and data. Neither action guarantees removal of iCloud data or device backups. You can review Apple’s iCloud storage-management options for Stopover in system settings; available controls and names may vary by iOS version.

For help managing or removing stored data, contact xdx_lab@126.com. We can provide guidance, but cannot inspect or directly delete the contents of your private iCloud database on your behalf. Apple controls the storage and retention behavior of its services and backups.

This website and support email

This is a static website hosted on GitHub Pages. The site includes no analytics scripts, advertising, external fonts, tracking pixels or submission forms, and it does not set its own cookies. GitHub may process connection and request information, including an IP address, to host and protect the site. See the GitHub Privacy Statement for its practices.

An email link opens your email app; it does not send a message automatically. If you choose to email support, we receive your email address, message and any attachments you send. We use that information to answer your request and investigate the issue. Your mail provider and the support mailbox provider also process the email under their respective policies.

Support correspondence is kept as needed to handle your request and relevant follow-up. You can ask us to delete correspondence from the support mailbox by emailing the same address. This does not remove copies held by your email provider or data held in your private iCloud storage. Please avoid sending passport details or other information unnecessary for support.

Questions and policy changes

For privacy questions, data-management guidance or requests concerning support correspondence, email xdx_lab@126.com.

If data handling changes, this page will be updated with a new date. The English and Simplified Chinese sections describe the same practices.

STOPOVER 隐私政策

你的行程信息,
如何存储与使用。

本政策说明 Stopover App、支持网站,以及你联系支持时的数据处理方式。

生效及最后更新日期:2026 年 9 月 20 日

App 使用哪些信息

Stopover 没有独立用户账号。使用旅行工具不需要提供姓名、邮箱或护照号码,App 也不读取设备的 GPS 位置。

App 保存你填写的行程信息,包括国籍、入境口岸与时间、联程客票确认、入境及当前行程状态,以及行程城市与日期。记录还包含标识符、创建及更新时间、计算时使用的政策内容版本。这些信息用于资格核验、行程规划、离境时间估算和提醒。

语言和币种偏好保存在设备上。已下载的汇率会缓存在本机,以便离线时继续查看之前获取的汇率。当前退税计算不会向行程保存新的购物金额;如果早期版本曾保存过金额,已有行程记录中仍可能保留该值。

App 不包含广告或第三方使用分析 SDK,不向开发者运营的服务器发送使用分析或崩溃报告,不出售行程信息,也不将其用于广告追踪。

iCloud 与其他联网服务

iCloud 私有同步

行程保存在本机,iCloud 可用时可通过 Apple 的 CloudKit 私有数据库同步。同步使用设备上的系统 Apple 账户,Stopover 不会获取 Apple 账户密码。开发者无法通过开发者后台读取你的私有 CloudKit 数据库内容。Apple 依据其隐私政策提供 iCloud 服务。

汇率

App 向 Frankfurter 请求参考汇率。请求包含固定的基准币种及支持币种列表,不包含你输入的金额、当前选择的币种、国籍或行程详情。网络服务需要处理连接信息才能返回结果。

根据 Frankfurter 公开 FAQ,其 API 不保留可识别用户的信息、IP 地址日志或单次请求网址日志;通过 Cloudflare 提供的公开服务使用汇总流量统计。这一描述依据该服务商的公开说明,核对日期为 2026 年 9 月 20 日。

城市查询

当前 App 可能将你选择的入境城市名称发送给 Apple 地理编码服务,并将查询得到的城市坐标用于天气服务请求。查询对象是你选择的城市,并非设备的精确位置。即使天气信息不可用、页面未显示天气卡,也可能发生这些请求。Apple 根据其隐私政策处理相关服务数据。

小组件、提醒和外部链接

App 在同一设备上与 Stopover 小组件扩展共享本地行程快照,用于展示离境倒计时。本地通知和实时活动由 iOS 处理,不会将行程发送到单独的 Stopover 推送服务器。

当前 App 的政策和旅行内容随安装包提供,未启用自动联网更新内容。如果你打开外部链接,目标网站会收到常规浏览器请求,并按照其自身政策处理数据。

数据保留、控制与删除

已保存行程会保留在本机;如已同步,也会保留在你的 iCloud 私有空间中,直到被移除。“结束行程”仅停止倒计时与提醒,不会删除已保存的记录。当前 App 尚未提供删除全部历史行程的入口。

你可以在 App 或 iOS 设置中调整偏好、移除单个行程城市,以及管理通知权限。iCloud 使用由系统 Apple 账户及 iCloud 设置控制;更改同步设置不代表之前保存的数据会被删除。

删除 App 会移除其本地 App 数据;iOS 的“卸载 App”操作会保留文稿与数据。这两种操作均不保证删除 iCloud 数据或设备备份。你可以在系统设置中查看 Apple 为 Stopover 提供的 iCloud 储存管理选项,具体入口和可用操作可能随 iOS 版本变化。

如果需要管理或删除数据的指引,请联系 xdx_lab@126.com。我们可以提供操作建议,但不能代你查看或直接删除私有 iCloud 数据库内容。Apple 服务及备份的存储与保留方式由 Apple 管理。

支持网站与邮件

本网站是托管于 GitHub Pages 的静态网站,不含分析脚本、广告、外部字体、追踪像素或提交表单,也不自行设置 Cookie。GitHub 可能为托管与保护网站处理 IP 地址等连接和请求信息,详情请参阅 GitHub 隐私声明。

邮件链接只会打开你的邮件 App,不会自动发送邮件。如果你主动联系支持,我们会收到你的邮箱地址、邮件内容和附件,并用于回复请求与排查问题。你的邮件服务商及支持邮箱服务商也会依据各自政策处理邮件。

支持邮件会按处理请求及相关后续沟通的需要保留。你可以向同一邮箱请求删除支持邮箱内的通信记录;这不会移除邮件服务商保留的副本或你的私有 iCloud 数据。请避免发送护照信息或其他与问题无关的个人信息。

联系与政策更新

如有隐私问题、需要数据管理指引,或希望处理支持邮件记录,请联系 xdx_lab@126.com。

数据处理方式变化时,我们会更新本页面并修改日期。英文与简体中文部分说明相同的数据处理方式。